Event House Keeping Videos

For the virtual Toastmasters International, District 91 2022 Annual Conference, I created a house keeping video to instruct participants how to contribute and interact with a new platform the team had implemented for the first time in the district.

Vulnerable Customer Calls Project

Helen Pettifer delivers training and consultancy services to help organisations develop an awareness and understanding of vulnerable customers, and how to successfully support them with a positive experience which boosts revenue, retention, and reputation. Helen wanted to invoke empathy and add flair to her trainings. I worked to provide her voiced over, video enhanced telephone conversations from a vulnerable customers point of view:

Angry Customer

Anxious Customer